FAQ

  1. Q: What is 18775DUMPIT?
    • A: We remove the unwanted junk. We take away (for a fee) items that you no longer need. Such as: construction debris, old couches, mattresses, appliances, etc.
  2. Q: What can we take away?
    • A: We are able to take away anything non-hazardous that two people can lift…such as construction materials, renovation debris, yard waste, asphalt shingles, refrigerators, stoves, washer and dryers or even an old couch or mattress.
  3. Q: Are you licensed to do the work?
    • A: Owners, trucks, and employees are fully licensed and insured.
  4. Q: Why would I use your junk removal service rather than a dumpster rental?
  5. Q: How big is your truck?
    • A: We have the largest trucks in the junk removal industry. The steel box on the back of our trucks is 12’ long, 8’ wide, and 4’ high. It is equivalent to a 15 yard dumpster.
  6. Q: What equipment does your truck team come with?
    • A: Two strong and efficient people, shovels, rakes, sometimes a dolly or wheelbarrow. If necessary we can arrange for bobcat service to do small demolition of pools, sheds, garages, deck and concrete.
  7. Q: Can you give me an exact price before you arrive?
    • A: Pricing is based on volume and nature of the material. We can’t give you an exact price until we see your exact junk. We book an appointment with you and review the pricing. Then the junk team verifies pricing on arrival
  8. Q: When should I book an appointment?
    • A: Contact us as soon as possible as time slots fill up quickly. Once you call, we’ll let you know the availability in your area. We need to know the zip code of the pick up address.
  9. Q: Can you do the job for me if I am not on site?
    • A: Customers should be on site when the trucks arrive. We call 15 to 30 minutes before the start of the two-hour time slot to let you know we are on the way. If you are unable to be on site, the staff reviews pricing on arrival and call you for confirmation. We accept credit cards over the phone.
  10. Q: I really need this job done but it can only be after hours. Can you do that?
    • A: Contact us and we’ll be happy to discuss your options. Special arrangements can be made if required.
  11. Q: What do you do with the unwanted junk?
    • A: Based on what you have, many items will be recycled. Other items may be donated to local charities. Leftover waste is taken to the transfer station or landfill.
  12. Q: Why do you charge additional fees?
    • A:  Some items need to be disposed of properly and in order to do so, we take those items to the city dump or transfer station. We are charged at the dump just as you would be.